We need to receive your meter reading to ensure that we bill your electricity consumption as accurately as possible. The meter reading forms the basis for your bill.
By 1 January 2019, all our customers will have had automated metering systems (AMS) installed. These devices notify us automatically of your electricity consumption.
Probably because there is a delay in the SMS system. If you have still not received confirmation more than a day after you sent it in, please contact us or check whether your reading has been registered at My Page.
We are aware that some mobile phone operators cannot receive text messages from 14-digit numbers. Log in to My Page and ask for reminders to be sent by email.
We need to receive your meter reading to ensure that we bill your electricity consumption as accurately as possible. The meter reading forms the basis for your bill.
By 1 January 2019, all our customers will have had automated metering systems (AMS) installed. These devices notify us automatically of your electricity consumption.
You must read your meter in the period between the 25th and the 1st of each month, and you can register your reading at any time during this period. We will send you a reminder a few days before the final deadline.
You must use My Page, and ask to receive reminders by email. Each customer number must be registered with the same email address and password. Log in or call the customer service centre on +47 3551 8990 for help with registering the required details.
Probably because the communications solution does not yet cover your area. The solution’s coverage will be extended in stages until the end of 2018. We will let you know when you no longer need to read your meter.